MANHR Board of Directors
Julian Rich, MANHR President
J Rich Solutions Consulting Firm
John J. Ford, J.D., MANHR Vice-President
Northeast Justice Center
Arlene Germain, MANHR Treasurer
Kenn Cameron, MANHR Secretary
Leader Family-Run Council
Phyllis Ayman, MS/SLP, MANHR Board Member
PMA Speech Solutions, LLP
Chris Chirco, MANHR Board Member
North Shore Elder Services
Kelly Ellis, MANHR Board Member
Katie McCargo, MANHR Board Member
Founder Family-Run Council
Carol Pallazolla, MANHR Board Member
Nancy Sylvester, MANHR Board Member
As MANHR’s Executive Director, Alison promotes practices and education to improve the lives of MA nursing home residents. She is also focused on building MANHR’s organizational structure, including Board development and fundraising.
Alison has been an active member of MANHR since 2013, starting when she was on a panel testifying before the Elder Affairs Committee at the State House regarding the misuse of antipsychotics. Yet Alison was already a strong advocate for nursing home resident rights prior to joining MANHR. Alison initiated MA legislation mandating informed written consent before the administration of psychoactive medications to protect long-term care residents from the misuse of those drugs. Largely due to her efforts, this legislation became law in 2014.
Alison’s mother endured Alzheimer’s disease for 17 years, and Alison saw first-hand how her mother suffered from the misuse of antipsychotics. Alison fought for informed consent rights to protect others from the same fate. In addition to over drugging, her mother suffered many injustices in long-term care facilities during the progression of her disease. Alison took an active role in advocating for her mother’s rights throughout her illness.
In addition, Alison volunteers on the following Boards to protect elders and low-income individuals: Area Agency on Aging (AAA) Advisory Board at North Shore Elder Services, Danvers (joined 2009) and Board of Directors at Northeast Justice Center (NJC), offices in Lynn, Lowell and Lawrence (joined 2015). The NJC serves low-income and elderly clients by providing high quality legal representation.
Previously, Alison was a Sales Executive for 15 years for 3M Company, managing sales and marketing of Optical and Magnetic Media in an East Coast territory. Alison graduated magna cum laude from Bentley University with a bachelor’s in Marketing Management.
Alison was born and raised in Billerica, MA. Alison has made her home, with her husband and son, in Beverly, MA where she is an active community volunteer.
As MANHR’s Policy Director, Arlene’s duties include guiding MANHR’s advocacy, participating in numerous coalitions and committees advocating for nursing home residents, and serving as an expert on various long-term care issues.
Arlene first learned the importance of strong advocacy when her mother entered a nursing home over 20 years ago. Since then, she has been involved in the care of many loved ones in MA long-term care facilities. These care experiences and the many injustices to residents are the driving force behind her passionate advocacy efforts.
Arlene is a co-founder of MANHR and she was MANHR’s President from 2004-19. During her tenure, she greatly expanded the scope of MANHR’s advocacy. MANHR initially networked and mentored family-run councils in nursing homes. Under Arlene’s guidance, MANHR’s impact grew to include advocating for public policies and promoting best care practices to improve the care and lives of nursing home residents. MANHR now represents nursing home residents in coalitions, committees, and statewide initiatives; is an active advocate in MA Attorney General quarterly meetings; and provides research to state officials and the media.
In 2016, Arlene received the Arthur Stavisky Award, an honor that the MA Chapter of the National Academy of Elder Law Attorneys bestows each year on an individual who is dedicated to promoting elder causes in the community. On a national level, Arlene currently serves on the Leadership Council of the National Consumer Voice for Quality Long-Term Care. In 2013, she received the Consumer Voice’s Janet Tulloch Award for her dedication to nursing home resident advocacy. Then in 2019, she received the Consumer Voice’s Elma Holder Founder’s Award, a lifetime achievement award to honor a person whose life work exemplifies leadership in the field of long-term care reform.
After graduating magna cum laude from Boston University, Arlene had a career in accounting, including serving as Controller of Matrix Partners, a prestigious venture capital firm, and senior accounting positions with the Boston Symphony Orchestra and New England Deaconess Hospital (now Beth Israel Deaconess Medical Center).